Rapido India
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Rapido India Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rapido India has 1.6 star rating based on 596 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, Good service, Needs less time.
Cons: No proper response, Dont trust rapido services, No customer safety.Recent recommendations regarding this business are as follows: "Never", "Don't refer to anyone to take the services of Rapido", "Drivers demanding more money be cautious", "Not to use Rapido", "Please don't book from Rapido, kindly uninstall it.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rapido India has 1.6 star rating based on 596 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros, Good service, Needs less time.
Cons: No proper response, Dont trust rapido services, No customer safety.Recent recommendations regarding this business are as follows: "Never", "Don't refer to anyone to take the services of Rapido", "Drivers demanding more money be cautious", "Not to use Rapido", "Please don't book from Rapido, kindly uninstall it.".
Most users ask Rapido India for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Rapido India Reviews
"My father has left his phone/mobile in the cab he rode"
Pl help in getting back his mobile phone which he left in the cab he rode at evening today around 4pm from a hospital in RR nagar to sv pragathi apartments RR...
"Complajnt against the captain"
Complaint against captain. Today I booked bike from rishi nagar to ludhiana junction. I hv paid Rs 50/- for the same. I want receipt for the for my office use....
New Delhi, National Capital Territory Of Delhi
Complajnt against the captain
Milan, Milan
Ride Invoice Not Generated
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Back to back worst service with in a span of 6 hours
I have started my journey at about 1815 hrs from Bhopal. Booked a rapido and different inferior cab arrived at my place.
I was forced to take the cab by the driver and with great discomfort I have travelled some distances and took an early drop. Later, I have booked OLA to reach airport.
Booked a cab at Delhi Terminal 2. The driver asked me to come to airport exit road and I have cooperated after boarding the cab, the driver didn't asked me OTP but reminded me about the fare and cancelled the trip.
When I asked why you done so, he started telling me to off load from vehicle. When I said I will call the police he has started moving the cab.
I am terrified by the way the rapido is working.
Please for God's sake DO NOT use RAPIDO
Preferred solution: Compensation
User's recommendation: Please DO NOT USE RAPIDO
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Driver fight with me
Respected Sir/Madam,
I want to complaint about the Ride ID: RD170578****916507. This is with rider Abhi Mon.
A payment of Rs 48/- was showing pending. He hitted me 2 fights. My lips are swollen. He hitted on my face.
I am previously operated with Brain Tumor in 2011 and I cannot walk or speak clearly. Because of hitting me, my body is shivering. The driver is accused of Section 307, Mental harassment, He snatched my mobile also, so I also taken aback. But, he cannot do so.
The driver is kannada and I am from north India. The driver started drawing line between this. I claim compensation of Rs 10000/- at least, As I suffered much, I will need to make a complaint directly with government. Else, I will have to go for social media violations.
(as this is serious I have to go).
Also, I want written action to be taken against driver, else things will need to go for FIR.
If any mishappenings is done with me by driver tomorrow, I think Rapido or driver needs to responsible for that. So, therefore kindly requested to preserve by identity.
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need your attention
Yesterday(6/ Mar/2024), I had a distressing encounter with a Rapido rider named Mohammed Zabi. After booking a ride and reaching my destination, I promptly paid the fare.
However, to my dismay, the rider claimed that he hadn't received the payment and refused to acknowledge it in the app.
This incident has left me both frustrated and disappointed. Not only was I inconvenienced by the rider's dishonesty, but I am now unable to use my Rapido account due to this unresolved payment issue.
It's disheartening to see how someone could resort to such deceit over a trivial amount of just 31 rupees.
I urge all Rapido users to be vigilant and cautious when dealing with riders, and to report any instances of fraudulent behavior to the company immediately. Let's work together to ensure the safety and integrity of our ridesharing experiences.
- No customer safety
- Customer service
Preferred solution: Apology
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Taking extra money
Preferred solution: Yes auto should not be like this taking extra money.
User's recommendation: Very bad app always taking extra money
How to change captain rapido to customer, i am...
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mangalore, Karnataka
Stolen money
User's recommendation: please check your belongings immediately after receiving
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Calthus pabric
Company fixed the issue and I have been provided with full refund.
- No con
- No con
Preferred solution: Full refund
User's recommendation: Nabi sab captain name
Hyderabad, Telangana
Rapido wallet not activated
User's recommendation: Partial yes
Hyderabad, Telangana
Driver issue
Demand extra cash
Preferred solution: Price reduction
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Worst services
Preferred solution: Full refund
User's recommendation: Don't refer to anyone to take the services of Rapido
Jaipur, Rajasthan
It's avery bad service till now.. The capitans are never on time.. And waiting for more then half an hour they ask to cancel ride
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@zakya You are talking with a senior person. I know better my affordability.
Do you belong to rapido or what?
I was never expecting a free ride. If you know so perfectly, Kindly narrate the situation why you told so.